BookingCenter interfaces with various Guest Services devices in order to integrate an ever-growing list of hotel guest services systems including PBX, voice mail, call accounting, in-room Internet access, point-of-sale (POS’ such as Micros, Aloha, Squirrel, Aireus, Digital Dining, and dozens of others), in-room movie, keyless entry (such as as RemoteLock by EdgeState and Assa Abloy), mini-bar, and energy management systems
Keyless Entry Systems
Point of Sale (restaurant & bar)
In-Room Internet Usage
Mini-bar Management
Call Accounting
Voice Mail/PBX
Movie System
Energy Management
Examples of Guest Services
Keyless PIN
When a guest self checks-in on a Kiosk or a Mobile device, the PMS automatically creates a PIN for your RemoteLock. The Guest dips/taps their card, pays according to your policy, and the room entry instructions - with a unique PIN - are displayed and sent to the guest.
Movie System
A pay-for-view movie is purchased in room. Once LodgeNet receives the bill, it posts automatically to the guest folio or to the guest service device in real-time as the services is used.
POS System
Connect to any preferred POS with interfaces to over 60 major Restaurant, Bar, and Gift Shop POS such as, Micros, Aloha, Squirrel, Digital Dining, etc. Get a Merchant Account for credit card interfacing with a seamless connection to your POS hardware.
How does the Guest Services Module Work?
MyPMS support a few different architectures for interfacing to devices, from direct APIs to JSON and XML interfaces, to standards such as the UHLL by COMTROL.
Direct Interfaces
Direct interfaces such as to RemoteLock; to Aireus POS for iPad and iOS devices
POS System
Any POS system supporting the Micros 2700/4700 spec for TCIP/IP delivery
Comtrol Devices
Support all of the Comtrol Supported Guest Services Devices.
For details on the specific features that the Guest Service supports such as, enforcing a ‘credit limit’, see the details of each device or contact us. To get a specific cost quote on interfacing your Guest Services with MyPMS, please contact us. If you are Guest Service device manufacturer or integrator, see Guest Service System Partners for info on connecting via the UHLL standard.
Self Check-in
Via a Kiosk or a Mobile device, our PMS can provide direct access to an RFID, Low Energy Bluetooth, Wave, or PIN pad lock from your RemoteLock automatically. When a guest self checks-in on a Kiosk or a Mobile device, the PMS automatically creates a PIN for your RemoteLock. The Guest dips/taps their card, pays according to your policy, and the room entry instructions - with a unique PIN - are displayed and sent to the guest.
Guest Services
In a 2-way, real-time method by working with the Lodging Link standard, MyPMS can connect any of the third party guest service products that Lodging Link supports. Either via a hosted solution provided by BookingCenter, or an on premise PC at the property, a property can connect to all UHLL services. Bi-directional capabilities are built into the interface, so as guests are checked in & out, and services used, these are automatically posted to the Folio or to the guest service device.
Compatible with: MyPMS | Desktop PMS | Channel Manager
Let us help you choose the right Interfaces and Modules for your system. Contact us today!