Independent Hotels, Motels, Inns, B&B’s, Resorts and Vacation Rentals across the globe.
The hub for staff efficiency and accuracy. BookingCenter’s PMS is time-tested and easy-to-use. With all the cool features needed, the PMS is the conductor of your automation symphony and adheres to the business rules our customers have needed for 30+ years.
Financial Reporting and General Ledger Automation
Your accountant should not manually post daily activity to your General Ledger (GL). Let us automate daily accounting while keeping your Advanced Deposits and Accounts Receivables simple. Empower your financial staff to enjoy life and focus on ways to enhance your business - not perform meaningless task.
Kiosk and Mobile Self Check-in/out
Modern guests expect a fast and simple check-in and check-out process from their mobile device and/or your kiosk. Upgrades and add-ons that can be automated, such as Early Check-in or Late Check-out, tie your housekeeping scheduling to the needs of your guests - and your property’s profit.
Website, OTA, and GDS seamless opportunity
Your eco system of sales channels are synchronized by Channel Manger connectivity that is rock-solid from more than 23 years of OTA and GDS interface expertise. Whether you manually or automatically assign rooms, your distribution channels are your co-workers.
Automated Yield: Maximize Rates
An automated property needs to take advantage of artificial and staff intelligence. Whether you know your own yield rules from years of operating your property, or trust automated pricing systems, the system wrings as much value from each sale as possible.
Policy synchronization for Bookings, Edits, No-Shows and Cancellations
Enabling guest to self-mange their booking empowers everyone to be happier. As long as your policies are honored - and paid for! - let guests cancel and re-book at their leisure. Because policies are tied to these events, payments follow the policy set at the time of booking.
Housekeeping and Maintenance Automation
Your help - whether staff or contracted from your local community - are what makes automated properties possible. Stay in communication with your team members using our iOS/Android app and automate such critical profit centers as Early Check-in or Late Check-out requests, as well as Housekeeping and Maintenance demands. With tools that can escalate problems, automation for hospitality is a reality.
Concierge/Request tracking for Guests and Vendors
Let your guests submit requests from any mobile device, kiosk, or in-room tablet. They are automatically displayed on the interactive dashboard, making it easy to assign staff, respond to guests, and track request progress. Use the Manager’s App for immediate notifications and updates. Real-time incident tracking for your property. Perfect for hotel staff to track requests and maintenance with up-to-the-minute analytics and Incident Reports. The automatic ‘escalation’ feature makes sure Requests are resolved promptly.
automating hotel operations
Empowering staff and vendors
A symphony of services working together for 30+ years.
Let us share how to run a completely automated property.
Automated from booking creation through departure
Self Check-in
Guests can update booking details, make payment, and complete check-in from their device or your Kiosk.
Mobile Concierge
From pre-arrival to in-house, Guests can submit requests 24/7, from any device. Monitor requests, assign staff, track status and escalate requests with real-time analytics.
Instant Alerts
iOS /Android App for notification of new/escalated guest requests, self check-in events, Housekeeping/Maintenance tasks, and more.
Take online deposits via a secure, PCI-compliant gateway and swipe/dip/tap for card present - with one merchant account and a single Batch report.
Digital Document Signing
Use Digital Signing to complete registration or contracts, upload documents (such as COVID verification) and sign for payment. All stored securely with the booking.
SMS Messaging
Enhance guest communication with instant SMS Messaging, completely integrated with the booking process.
